See the attached guidelines on how to adjust your sit-stand desk.
Simple Touch Switch Adjustment Guide
How to adjust the height of the table
Press and hold the up arrow to raise the table.
Press and hold the down arrow to lower the table.
How to calibrate the table
Calibrate at installation so legs are in sync or if legs become out of sync during operation.
Adjust the table to the lowest height.
Press the down arrow again and hold for 5–10 seconds.
The table will begin to readjust itself if necessary. Release the button once the table has stopped moving and clicking. Listen carefully; the clicks are quiet.
How to save a lower and upper height limit
Raise or lower the table to desired height.
Press and hold the up and down arrows at the same time until you hear two quiet clicks (10–15 seconds).
Once you hear two clicks, release the buttons.
How to clear a lower or upper height limit
Raise or lower the table to one of the saved height limits.
Press and hold the up and down arrows at the same time until you hear one click (10–15 seconds).
Once you hear one click, release the buttons.
For additional troubleshooting, please submit a request to your Workplace Team.